All your support channels, one intelligent assistant.
Voice AI handles phone calls and a chat assistant handles website conversations — both share the same knowledge base and tools. From setup to live action and reporting, everything lives in one panel.
Our services
Two channels, one intelligence: Voice and Chat
Click a channel to see all the details.
Voice Assistant
Answer inbound and outbound phone calls with a natural voice and low latency.
- Inbound + outbound callsAnswer incoming calls 24/7 or let the assistant dial out on your behalf.
- Natural voice, low latencyHuman-like tone with sub-1s responses for a smooth, uninterrupted conversation.
- Answers from your knowledge baseCrawls your site and reads your PDFs; answers only from your own sources.
- Live actions mid-callLooks up orders, books appointments, starts returns while the call continues.
- Hand off to a live agentTransfers the call to a live agent when needed; keeps a full transcript and summary.
- Multilingual & analyticsMultilingual replies, sentiment/topic analysis, CSAT and missed-call detection.
Chat Assistant
Instant written support on your website, grounded in your knowledge base.
- One-line embed codePaste a single line on your site; the widget goes live in minutes.
- Instant written repliesZero waiting for the visitor; the same-quality instant answers even at midnight.
- Answers from your knowledge baseAccurate, consistent answers sourced from your site and PDFs.
- Live actions in chatCompletes order lookups, bookings and forms right inside the conversation.
- Hand off to a live agentSeamlessly transfers the chat, with its history, to a live agent when needed.
- Multilingual & analyticsMultilingual support, conversation history, summaries and reporting in one panel.
What do we offer?
Capabilities that bring voice and chat channels, the knowledge base and live action together on a single platform.
Voice + Chat AI assistants
Manage inbound/outbound phone calls and web chat from a single panel.
Web chat widget
Paste a single line of embed code into your site — start talking with visitors instantly.
Knowledge base
Crawl your website, upload PDFs; the assistant answers only from your sources.
Custom tools & API integration
Let assistants call Shopify, Magento and your own APIs live during a conversation.
Conversation analytics & reporting
Sentiment, topic extraction, CSAT, auto summary and unanswered-conversation detection.
24/7 multilingual support
Your assistants deliver consistent answers, multilingual, day and night.
Live actions
Real action inside the conversation
While a voice or chat conversation is in progress, the assistant calls your systems and completes the task — looking up orders from Shopify/Magento, triggering the custom tools you define via REST API/Webhooks, and connecting the phone over NetGSM/Twilio SIP.
What can the assistant do mid-conversation?
These are examples — define any action your business needs as a custom tool.
How it connects
Ways to connect the assistant to your systems and phone line.
E-commerce connection
Ready-made connectors for Shopify and Magento; secure, live access to your order, shipping and customer data inside the conversation.
Custom tools & API
Define your own operations via REST API or Webhooks; the assistant runs them in your system at exactly the right moment.
Phone infrastructure
Connect your number over NetGSM or Twilio SIP; let the voice assistant handle inbound and outbound calls.
FAQ about our services
Should I choose the voice or the chat assistant?
They serve different channels: the voice assistant for phone and the chat assistant for your website. You can use one or both, depending on your needs.
Do they use the same knowledge base?
Yes. The voice and chat assistants share the same knowledge base and tools, so the experience stays consistent across channels and you manage content in one place.
How does the phone infrastructure connect?
You connect your own SIP trunk (NetGSM/Twilio); inbound and outbound calls run over that line. You can use your existing number or set up a new one.
Is there WhatsApp support?
For now the active written channel is the web chat widget; WhatsApp integration is coming soon.
Can it take real action during a conversation?
Yes. With Shopify and Magento connectors and custom tools you define via REST API and Webhooks, it completes order lookups, bookings and returns inside the conversation.
How do setup and pricing work?
Web chat goes live in minutes and the voice assistant in about half a day. We tailor pricing to your usage and volume together.
See a live demo with your own data.
We'll prepare a short, tailored demo using your channels and sample content — experience together how the voice and chat assistant work in your real scenarios.