Your phone line is never busy again.
Connect your own SIP trunk (NetGSM/Twilio) and let the AI assistant greet inbound calls with a natural voice, place outbound calls, resolve them and hand off to a live human only when needed.
What does the voice assistant do?
Capabilities that run your phone channel end to end — answering and resolving inbound and outbound calls with a natural voice.
Natural voice conversation
Instead of touch-tone IVR menus, it talks with the customer in a real conversational flow.
Inbound + outbound calls
Answers inbound calls and places outbound ones; scalable infrastructure handles concurrent calls.
Low latency
A fluid, natural voice conversation experience with low latency.
Live human transfer
Understands the topic and, when needed, transfers the call with full context to a live agent.
Voice knowledge base
Crawl your website, upload PDFs; answers only from your sources.
Recording, transcript & report
Every call is recorded and transcribed; sentiment, topic, CSAT and an end-of-call report are in the panel.
Nasıl çalışır?
Going live takes less than half a day
Connect your number, add your knowledge base, configure the assistant and go live.
- 01
Connect your number
Define your own SIP trunk (NetGSM/Twilio); have your line ready for inbound and outbound calls in minutes.
- 02
Add your knowledge base
Crawl your website and upload PDFs so the assistant speaks only from the sources you approve.
- 03
Configure the assistant
Set the greeting, tone of voice, rules and the tools it can use during a call.
- 04
Go live
Make a test call, listen to the flow and go live with one click; monitor calls in real time from the panel.
Where is the voice assistant used?
Across every point of your phone channel, from inbound support to appointment calls.
Inbound customer support
Handles repetitive questions about orders, billing and returns without keeping anyone on hold; melts the queue.
After-hours 24/7 answering
Calls that arrive at night, on weekends and holidays are never missed; every call is answered.
Appointment & reminder calls
Creates and confirms appointments and calls customers on your behalf about upcoming ones.
Order & shipping updates
Pulls the live status from your systems and gives precise answers like 'your package arrives tomorrow.'
Survey & feedback calls
Runs post-call satisfaction and NPS surveys automatically and writes the results to the panel.
Overflow & queue handling
During campaigns and peaks it answers concurrent calls and balances the load on your team.
FAQ about the voice assistant
Can I use my existing number?
Yes. You can connect your own SIP trunk (NetGSM/Twilio) or set up a new one; setup takes about half a day on average.
Which languages does the assistant speak?
It supports multilingual natural conversation and can automatically detect the language during a call.
What happens with complex calls?
When the assistant realizes it cannot resolve an issue, it hands the call off to an agent along with everything the customer has explained so far.
How many calls can it handle at once?
The infrastructure is scalable; it answers many concurrent calls without queueing them. Capacity is tuned to your needs during campaigns and peaks.
Are calls recorded, and is it KVKK-compliant?
Every call is recorded, transcribed and stored in the panel. Notice/consent flows, retention periods and access permissions are configurable; data is managed in line with KVKK principles.
Can it connect to my existing systems?
Yes. Ready-made connectors for Shopify and Magento, plus custom tools you define via REST API and Webhooks, are called live during the call — completing order lookups, bookings and returns inside the conversation.
How long does setup take?
Including connecting the number, adding the knowledge base and configuring the assistant, it averages half a day. After a test call you go live with one click.
How natural is the voice, is there latency?
It speaks fluidly with a human-like tone and low latency; the customer gets a real conversation, not a touch-tone menu.
How is pricing structured?
We tailor it to your usage and call volume. Just get in touch and we'll figure out the right plan together.
Try the voice assistant on your own number.
Let's connect your own SIP trunk; answer your first call with a natural voice in minutes.